Returns & Exchanges
At Autumn Sonata, we want you to be completely satisfied with your home textiles and bath accessories. If a piece doesn't perfectly complement your space, we offer returns on unused items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Prepare the Package
Carefully pack your items in their original packaging, ensuring all tags and protective sleeves are intact to prevent damage during transit.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal, then securely attach it to the outside of your parcel.
- 4.Drop Off and Refund
Hand your package to the designated carrier; once our studio inspects the return, your refund will be processed to your original payment method within 5-7 business days.